I8my2 live Terms & Conditions – Malaysia Betting Platform Terms of Use

Acceptance of Terms of Use

These Terms & Conditions ("Terms") govern the use of the platform i8my2 live, termasuk laman web, aplikasi mudah alih dan semua perkhidmatan berkaitan yang disediakan oleh i8my2 live kepada penggunanya di Malaysia.

By accessing, registering with, or using any of the services offered by i8my2 live — whether via the website, app, or any other digital channel — you immediately agree to be bound by these Terms. This includes our Privacy Policy and Responsible Gaming Policy, which form part of the overall agreement between you and i8my2 live.

If you are registering on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such context, "you" refers to that entity.

Kelayakan Ahli

To use the services of i8my2 live, you must meet all of the following conditions:

• Aged 18 years of age and above at the time of registration. i8my2 live does not accept underage members under any circumstances.
• Is a valid individual or entity with the legal capacity to enter into a binding contractual agreement under applicable law.
• Not currently on a self-exclusion list or banned from using online gambling platforms.
• Berdomisil atau mengakses platform dari wilayah yang membenarkan penggunaan perkhidmatan sedemikian.
• Providing accurate, truthful, and complete personal information during registration.

i8my2 live reserves the right to verify your eligibility at any time and to request additional documents for identity verification purposes (KYC — Know Your Customer). Failure to provide the requested documents within the stipulated timeframe may result in account suspension or termination.

Specific Prohibitions

The following individuals are not permitted to use the platform i8my2 live:

• Employees, contractors, and immediate family members of i8my2 live employees.
• Individuals who have applied for self-exclusion from any gambling platform.
• Individu yang diwakili sebagai penderita masalah judi yang diketahui.

Pendaftaran Akaun

Each member is permitted to have satu akaun sahaja on the platform i8my2 liveRegistering multiple accounts (including using different names, phone numbers, or other information) is strictly prohibited and may result in the freezing of all associated accounts as well as the forfeiture of balances and winnings.

Registration Information

When registering, you must provide accurate and up-to-date information, including:

• Full name as shown on your identification card (MyKad)
• An active mobile number registered in your name
• Exact date of birth
• Bank account or eWallet details for withdrawal purposes

Password Security

Anda bertanggungjawab sepenuhnya untuk menjaga kerahsiaan kata laluan dan maklumat log masuk akaun anda. i8my2 live shall not be liable for any loss, damage, or liability arising from unauthorised access resulting from your own negligence. You must notify our support team immediately if you suspect your account has been accessed without authorisation.

I8my2 live will never ask for your password melalui e-mel, WhatsApp atau mana-mana saluran komunikasi. Sila berhati-hati dengan percubaan phishing.

Deposit & Kaedah Bayaran

i8my2 live offers a range of secure and convenient deposit methods for Malaysian users. All deposits must be made exclusively through payment methods supported by our platform.

Accepted Deposit Methods

• Touch 'n Go eWallet — Deposit segera, minimum RM 10
• GrabPay — Deposit segera, minimum RM 10
• Boost — Deposit segera, minimum RM 10
• ShopeePay — Deposit segera, minimum RM 10
• DuitNow — Instant transfers between banks and eWallets
• FPX (Online Banking) — Includes Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, and other FPX-supported banks

Deposit Terms

• The minimum deposit amount is RM 10 per transaction.
• Deposits must be made from an account registered in the member's own name — deposits from third-party accounts are not accepted.
• I8my2 live does not charge any additional fees for deposits; however, third-party processing fees (if applicable) may apply.
• I8my2 live reserves the right to request proof of ownership of the payment account for verification purposes.

Withdrawals

Kemenangan dan baki akaun anda boleh dikeluarkan pada bila-bila masa dengan tertakluk kepada syarat-syarat berikut:

• The minimum withdrawal amount is RM 30 for each application.
• Withdrawals may only be made to a Malaysian bank account or eWallet registered in the same member's name.
• The withdrawal process is usually completed within 5 to 15 minutes setelah pengesahan, tertakluk kepada proses pengesahan standard.
• For withdrawals exceeding a certain amount, i8my2 live reserves the right to request additional identity verification (KYC) before processing the application.
• Any bonus that has not met the rollover requirements cannot be withdrawn — only clean cash is eligible for withdrawal.

Daily Withdrawal Limit

The maximum daily withdrawal limit is subject to your membership tier and account history. For full details, please contact our customer support team. i8my2 live reserves the right to delay withdrawals for security investigation purposes if account activity is deemed suspicious.

Bonuses & Promotions

i8my2 live offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the following terms and eligibility criteria:

Rollover Requirements (Wagering)

Semua bonus yang diterima mesti memenuhi syarat rollover yang ditetapkan sebelum sebarang pengeluaran boleh dibuat. Syarat rollover merujuk kepada bilangan kali nilai bonus (atau jumlah deposit + bonus) mesti dipertaruhkan dalam platform sebelum ia boleh dikeluarkan. Syarat rollover spesifik bagi setiap promosi akan dinyatakan dengan jelas dalam terma promosi berkenaan.

General Bonus Rules

• Each member is entitled to receive the welcome bonus once only.
• Bonuses cannot be transferred, sold, or directly exchanged for cash.
• I8my2 live reserves the right to void bonuses if there is evidence of abuse, fraud, or any attempt to manipulate promotional terms.
• If an account is closed or suspended before the rollover requirement is met, all pending bonuses will be forfeited.
• I8my2 live reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

Bonus system abuse — including the use of multiple accounts to claim bonuses repeatedly, arbitrage betting, or exploiting inconsistencies — is a serious breach of these Terms and may result in account suspension and forfeiture of all winnings and balances.

Sports Betting Rules

All sports bets placed on the platform i8my2 live is subject to the following rules:

Penempatan Taruhan

• A bet is considered valid once it has been confirmed by the system and a confirmation notice appears on your screen.
• Confirmed bets cannot be cancelled or amended except in cases of a technical issue or an error on the part of i8my2 live that has been officially acknowledged.
• The odds displayed at the time a bet is placed are the odds used to calculate winnings, not any odds that may change thereafter.

Match Cancellation

If a match is postponed or abandoned before completion, related bets will generally be voided and stakes refunded to your account balance. However, specific rules may vary depending on the sport and league. For sports such as Malaysia Super League football, EPL, badminton, and e-sports, detailed rules are available in the betting guide section of the platform.

Odds Error

In the event of a technical error that produces clearly incorrect odds (for example, odds that are unusually far higher or lower than the market), i8my2 live reserves the right to void related bets and refund the stake, even after a bet has been confirmed. The decision of i8my2 live in such matters is final.

Casino Games & Lottery

All casino games (including baccarat live, slots, and other table games) as well as lotteries offered at i8my2 live is subject to the following rules:

Game Fairness

All RNG-based casino games use random number generators that have been certified by recognised independent auditing bodies. For live baccarat and other live casino games, real dealers handle physical cards in front of a camera — game outcomes are determined entirely by the physical cards dealt, with no digital manipulation involved.

Game Results

The results of all games are displayed by the system i8my2 live are final and binding. In the event of a technical disruption during an active game, i8my2 live will use data stored on the server to determine the valid outcome. If the outcome cannot be determined with certainty, the bet will be voided and the stake returned.

Lottery

Lottery tickets cannot be cancelled or refunded once a purchase has been confirmed. Lottery winnings are automatically credited to your account balance once the official draw results are verified. i8my2 live acts as an intermediary for local and international lotteries and is not responsible for any changes to prize structures or draw cancellations by the original lottery operator.

Prohibited Activities

The following activities are strictly prohibited on the platform i8my2 live and may result in immediate action without prior notice:

• Identity fraud — registering with false information or using another person's identity.
• Money laundering — using the platform for money laundering or any other illegal financial activities.
• Use of bots or automated software — menggunakan sebarang perisian, skrip atau alat automatik untuk bermain, bertaruh atau mengeksploitasi platform.
• System vulnerability exploitation — exploiting any bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
• Penipuan bayaran — using a bank account or eWallet that does not belong to you, or reversing a deposit after it has been used for betting.
• Account Theft — accessing another member's account without authorization.
• Collusion — bekerjasama dengan pemain lain dalam permainan kasino untuk mendapatkan kelebihan tidak adil.
• Arbitrage Betting — using strategies that systematically exploit odds discrepancies to guarantee profits in a manner that violates platform policy.

Account Suspension & Termination

i8my2 live berhak untuk menggantung atau menamatkan akaun mana-mana ahli pada bila-bila masa, dengan atau tanpa notis terlebih dahulu, atas sebab-sebab berikut:

• Violation of any terms in this document.
• Suspected fraud, illegal activity, or irresponsible behaviour.
• Kegagalan untuk melengkapkan proses pengesahan identiti (KYC) apabila diminta.
• Permintaan daripada ahli sendiri untuk menutup akaun secara sukarela.
• Business decisions or legal compliance obligations that require termination.

Penutupan Akaun Sukarela

Jika anda ingin menutup akaun i8my2 live anda secara sukarela, sila hubungi pasukan sokongan kami. Sebelum penutupan, sila pastikan semua baki yang layak telah dikeluarkan. Baki yang belum dikeluarkan semasa penutupan akan diproses mengikut prosedur standard kami dalam masa 7 hari bekerja.

Self-Exclusion

Ahli yang merasakan mereka memerlukan rehat dari platform boleh memohon pengecualian diri sementara (1 minggu hingga 6 bulan) atau kekal. Permintaan pengecualian diri akan diproses dalam masa 24 jam dan tidak boleh dibatalkan sebelum tempoh tamat. Ini adalah langkah permainan bertanggungjawab yang kami sokong sepenuhnya.

Liability Limits

To the extent permitted by applicable law, i8my2 live not responsible for any:

• Indirect, consequential, or exemplary financial losses suffered by members.
• Service disruptions caused by factors beyond our control, including internet outages, power failures, or natural disasters.
• Kerugian yang berpunca dari akses tidak sah ke akaun ahli akibat kecuaian ahli sendiri.
• Delays in deposit or withdrawal processing caused by banks or eWallet providers.

Maximum liability limit i8my2 live to any member under any circumstances shall not exceed the total amount deposited by that member in the 12 months preceding the claim. All claims must be submitted within 3 months of the date of the incident giving rise to the claim.

Responsible Gaming

i8my2 live fully committed to a culture of healthy and responsible gaming. We believe that betting should be an enjoyable form of entertainment — not a source of financial or emotional stress.

Self-Control Tools

We provide a range of tools to help members manage their platform usage:

• Daily/Weekly/Monthly Deposit Limit — Set a limit on how much you can deposit within a given period.
• Loss Limit Set a maximum loss limit for yourself each day or each week.
• Had Masa Sesi — Limit the duration of each gaming session.
• Temporary Closure — Take a break from the platform for a duration you set yourself.
• Pengecualian Diri Kekal — Permanently close your account if you feel it is necessary.

For more information and resources on responsible gambling, please visit our Responsible Gaming ours. If you or someone you know has a gambling problem, please seek help immediately.

Pindaan kepada Terma Ini

i8my2 live reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Members will be notified of significant changes via:

• Notices displayed on the i8my2 live platform homepage
• E-mel yang dihantar ke alamat berdaftar ahli
• Notifikasi dalam aplikasi atau platform

Adalah tanggungjawab anda untuk menyemak Terma ini secara berkala. Penggunaan berterusan platform i8my2 live following the enforcement of any changes will be considered acceptance of those changes. The "Updated" date at the top of this document reflects the date these Terms were last modified.

Applicable Laws & Dispute Resolution

These Terms and any disputes arising from or in connection with the use of the platform i8my2 live adalah tertakluk kepada dan ditafsirkan mengikut undang-undang yang terpakai. Sebarang pertikaian yang tidak dapat diselesaikan melalui rundingan mesra antara ahli dan i8my2 live dalam masa 30 hari akan dirujuk kepada timbang tara mengikut prosedur yang ditetapkan.

Complaints Procedure

If you have any complaint or dispute with i8my2 live, please follow the procedure below:

• Step 1: Contact our customer support team via live chat or email at support@i8my2live.com with full details of your complaint.
• Langkah 2: Our team will investigate and respond within 5 business days.
• Step 3: If you are not satisfied with the response, you may request an escalation to senior management for further review.

i8my2 live committed to resolving all complaints fairly, transparently, and within a reasonable timeframe. Member satisfaction is our top priority.