Official Platform Documents
Your privacy is our priority. This document explains precisely how i8my2 live collects, uses, stores, and protects your personal information — so you can use our platform with complete confidence.
Six core principles that guide how we manage your personal data
All personal data and financial transactions on the platform i8my2 live protected with 256-bit SSL encryption — the same standard used by Malaysia's major banks such as Maybank and CIMB. Your information is stored on secure servers with strict access controls.
i8my2 live does not sell, rent, or share your personal information with any third party for marketing purposes without your consent. Your data is used solely for the purposes stated in this Privacy Policy and to improve your experience on our platform.
We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have clear rights to access, correct, and request the deletion of your personal data stored in our i8my2 live.
Your bank account details, eWallet information (Touch 'n Go, GrabPay, DuitNow), and payment details are never stored in our systems after a transaction is completed. All payment processing goes through PCI-DSS compliant gateways for financial data protection.
i8my2 live uses cookies to enhance your browsing experience. You can manage your cookie settings through your web browser at any time. We do not use third-party tracking cookies that follow your activity outside our platform.
You have the right to request a copy of your personal data, correct inaccurate information, withdraw marketing consent, and request data deletion under certain circumstances. All requests will be processed within 14 business days.
This Privacy Policy explains how i8my2 live collect, use, disclose and protect your personal information when you use our platform. By registering or continuing to use i8my2 live, you agree to the practices described in this document. Please read it carefully — you have the right to know how your data is handled.
i8my2 live is an online betting platform offering live Sports Betting, Live Casino (baccarat, roulette), E-Sports betting (Mobile Legends, PUBG Mobile, Dota 2), local lotteries (Magnum 4D, Sports Toto, Da Ma Cai), and international lotteries. We understand that members' trust in us depends not only on fair play and fast payouts, but also on how we handle their personal information.
This Privacy Policy applies to all personal information collected by i8my2 live through:
This policy is prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia and reflects our commitment to handling your data transparently, responsibly and securely. If you have any questions about this policy, our privacy team can be reached at support@i8my2live.com.
i8my2 live only collects information necessary to provide our services to you. The following are the categories of data we may collect:
When you register an i8my2 live account, we collect:
For identity verification required under anti-money laundering (AML) regulations, we may request:
For deposit and withdrawal purposes, we record:
Important: We do not store your debit/credit card numbers, PIN or online banking passwords. All payments are processed through third-party payment gateways that comply with PCI-DSS standards.
Our systems automatically record technical data when you use the platform, including:
| Data Category | Purpose of Collection | Required? |
|---|---|---|
| Name & Phone | Account registration, OTP verification, communications | Yes |
| Date of Birth | Age verification (18+), legal compliance | Yes |
| KYC Documents | Identity verification, AML compliance | For withdrawals exceeding the limit |
| Bank Account Information | Withdrawal Processing | For withdrawals |
| Usage Data | Security, platform improvements, analytics | Automatic |
i8my2 live uses the collected personal information solely for the following purposes:
Your information is used to create and manage your i8my2 live account, process deposits and withdrawals, verify your identity, confirm your eligibility to use the platform (18+), and resolve any disputes that may arise.
Usage data and account information are used to detect suspicious activity and prevent fraud, money laundering, and duplicate account usage. Our systems monitor unusual transaction patterns to protect you and the integrity of the platform.
We use your phone number and email to send important notifications about your account — such as deposit confirmations, winnings, successful withdrawals, and security alerts. These service communications cannot be opted out of as they are essential to your account security.
With your consent, we may send you information about promotions, bonuses, and the latest offers i8my2 live via SMS or in-platform notifications. You may withdraw your marketing consent at any time through your account settings or by contacting our support team.
Anonymised usage data is used to understand how members use our platform, identify technical issues, and make decisions about new features to develop. These analytics help us make i8my2 live better over time.
We may need to use or disclose your information to comply with legal obligations, court orders or requests from competent authorities in Malaysia.
i8my2 live does not sell your personal information. We only share data in the following limited circumstances:
To process deposits and withdrawals, the necessary information is shared with our payment gateway providers — including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. All providers are bound by strict confidentiality agreements and receive only the minimum information required to process each transaction.
To provide live casino games (baccarat, roulette) and certain other games, i8my2 live works with licensed gaming platform providers. The minimum required information (such as player ID and balance) is shared to enable gaming sessions to function. These providers are bound by their own privacy policies and data protection agreements with us.
We may disclose your personal information to Malaysian government authorities or law enforcement agencies where required by law, a valid court order, or to prevent financial crimes such as money laundering or fraud.
In the event of a merger, acquisition, or sale of i8my2 live business assets, members' personal information may be transferred as part of those business assets. You will be notified in advance through a clear notice should this occur, and your rights under Malaysia's PDPA will continue to be protected.
In all of the data sharing cases described above, i8my2 live ensures that recipients have adequate data protection measures in place and only use the information for the stated purposes. We never sell member data to advertisers or third-party marketing companies.
i8my2 live invests seriously in security infrastructure to protect your personal information. The following technical and organisational measures are in place:
All data transmitted between your device and i8my2 live servers is encrypted using TLS (Transport Layer Security) protocol with 256-bit SSL encryption. This means your data remains unreadable even if intercepted in transit. Sensitive data stored in our databases is also encrypted using AES-256 encryption.
Access to members' personal information within internal systems i8my2 live is restricted to staff who require access in order to carry out their responsibilities. All access is logged and audited. Our staff undergo background checks and privacy training before being granted access to systems containing member data.
Our systems are monitored around the clock to detect any suspicious activity, unauthorised access attempts, or security threats. We conduct regular penetration testing carried out by independent third parties to identify and address any security vulnerabilities.
Security infrastructure i8my2 live undergo periodic audits conducted by qualified, independent third parties. The findings from these audits are used for continuous improvement of our security posture.
Security Reminder: While we take all reasonable precautions, no security system is entirely foolproof. You also play an important role — use a strong, unique password for your i8my2 live account, never share your login credentials, and always log out when you are done using the platform.
i8my2 live retains your personal information for as long as your account remains active, and for the period required after account closure in accordance with applicable legal obligations.
Once the specified retention period has ended, i8my2 live will securely delete or anonymise your personal data. Data that is no longer legally required will be deleted earlier upon your request, subject to any ongoing legal obligations.
Platform i8my2 live uses cookies and similar technologies to enhance your experience and keep the platform running smoothly. Here are the types of cookies we use:
These cookies are required for core platform functions — such as maintaining your login session, remembering your language preference, and ensuring security. They cannot be disabled without affecting platform functionality.
We use analytics cookies to understand how members use the platform — which pages are visited most, where users encounter difficulties and how long they engage with certain features. This information is used in aggregated, anonymised form to improve the platform.
These cookies remember your preferences such as font size, display settings, and other personal choices to deliver a more tailored experience.
You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the platform i8my2 live. We do not use third-party cookies for targeted advertising or to track you across other websites.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by i8my2 live:
You have the right to request a copy of the personal information we hold about you. Requests will be processed within 14 working days.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction.
Under certain circumstances, you may request the deletion of your data — subject to any ongoing legal obligations.
You can object to the processing of your data for marketing purposes at any time, with no reason required.
You may request your data in a machine-readable format for transfer to another service provider.
In certain circumstances, you may request that we restrict how we use your data while a dispute is being resolved.
To exercise any of the above rights, please contact us at support@i8my2live.com with the subject line "Privacy Rights Request". Please include your full name and registered phone number for identity verification. All requests will be processed within 14 working days.
Platform i8my2 live is intended for users aged 18 and above only. We do not knowingly collect personal information from individuals under the age of 18. Our registration process requires date of birth verification and we conduct KYC checks to ensure compliance with this age requirement.
If we discover or are informed that we have collected information from someone under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us directly at support@i8my2live.com without delay.
To Parents & Guardians: Please use parental controls on devices shared with children to prevent access to online gambling platforms. If you suspect an account has been opened by an underage individual, contact us immediately at support@i8my2live.com.
i8my2 live reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make significant changes, we will notify you through:
The "Updated" date at the top of this document always reflects the date of the latest version of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of the platform i8my2 live after any changes take effect constitutes your acceptance of the latest version.
If you have any questions, concerns or complaints about this Privacy Policy or the way i8my2 live manage your personal data, we strongly encourage you to reach out to us. Our privacy team is available in Bahasa Malaysia and ready to assist:
We are committed to responding to all privacy enquiries within 3 business days and resolve privacy concerns within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.
For more information, please also refer to Terms & Conditions and Responsible Gambling us. Frequently asked questions can be answered on the FAQ.
Answers to common questions about privacy and data protection at i8my2 live
I8my2 live takes the protection of every member's personal information seriously and fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All data, including registration details and financial transactions, is protected with 256-bit SSL encryption. We do not share your information with third parties without your consent.
For more information, please read Terms & Conditions us. Any enquiries can be submitted through the FAQ or directly at support@i8my2live.com.
Your data is safe with us. Register for free in under 2 minutes, deposit a minimum of RM 10 and enjoy live Sports Betting, live casino baccarat, e-sports, 4D lottery and much more — with full confidence that your privacy is protected.
By registering, you agree to our Terms & Conditions and Privacy Policy us. This platform is intended for users aged 18 and above. Please gamble responsibly — for more information, visit Responsible Gambling.